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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lori Haraway

Lori Haraway

August 13, 2025

5  out of  5
rating by Lori Haraway
"Kendal was very polite, she knew what she was doing and took care of everything I needed."
We responded:
"Thanks Lori, Kendal does a great job. Please tell your family and friends to call for a quote. Johnny "
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Justin Brady

August 1, 2025

5  out of  5
rating by Justin Brady
"Kyndol was great quick to respond and consistent with follow ups. I got renters and auto and medical for the same price I was paying for just auto at another company"
We responded:
"Thanks for the great review Justin. Kendal does a great job. Johnny "
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Kaitlin Swanner

July 16, 2025

5  out of  5
rating by Kaitlin Swanner
"Kendal was so sweet and very helpful! She made switching my insurance to a new state so quick and easy! Even better rates! 10/10 recommend!!"
We responded:
"Thanks Kaitlin for your review. Kendal is a great asset to have. Please let your family and friends know we can help them also. Johnny "
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Ibukunoluwa Kusimo

July 16, 2025

5  out of  5
rating by Ibukunoluwa Kusimo
"Johnny and his team provide exceptional services!"
We responded:
"Thanks Ibukun, really appreciate the review. Johnny and Cat"
Profile photo of Carol & Dan

Carol & Dan

July 11, 2025

5  out of  5
rating by Carol & Dan
"Kendall was prompt, knowledgeable, patient and friendly. She answered all my questions, provided me with the quote, and updated some other information for me in my file. Everyone at Johnny Masoner’s office has been great!"
We responded:
"Carol and Dan, thanks for the review. Kendal does a great job. Johnny "
Profile photo of Caitlin Emmons

Caitlin Emmons

July 11, 2025

5  out of  5
rating by Caitlin Emmons
"Very helpful. Kendal answered any questions I had and knew exactly what I needed."
We responded:
"Thanks Caitlin for the great review. Johnny "
Profile photo of Will Richardson

Will Richardson

July 4, 2025

5  out of  5
rating by Will Richardson
"Kendal helped me save a lot of money on my car insurance premium. She is very professional and down to earth. I highly recommend her to any one that’s getting hosed by their current insurance provider."
We responded:
"Thanks Will, really appreciate the review. Please let your family and friends know we would love to help them also. Johnny"
Profile photo of Marsha McComiskey

Marsha McComiskey

June 28, 2025

5  out of  5
rating by Marsha McComiskey
"Kendal (I think is who I spoke with.) was so sweet and dedicated. We traded jet skis, and she stayed late on a beautiful Friday afternoon to get our insurance squared away. Everyone there has a smile and makes you feel welcomed."
We responded:
"Hi Marsha, thanks for the review. Kendal is very dedicated. Johnny"
Profile photo of Will Datuin

Will Datuin

June 26, 2025

5  out of  5
rating by Will Datuin
"Kendal was friendly, knowledgeable, and made everything simple. Excellent service—highly recommend!"
We responded:
"Thanks Will. Kendal does a great job. We love referrals so let your friends and family know to call us. Johnny "
Profile photo of nicholas posey

nicholas posey

June 26, 2025

5  out of  5
rating by nicholas posey
"Kendall is the absolute best! State Farm was able to provide the cheapest coverage by far! Johnny and Kendall are always willing to go out of their way to accommodate my busy schedule and handle all my questions and concerns promptly!"
We responded:
"Thanks for the review Nicholas! Please let your friends and family know about us. Johnny "
Profile photo of Shantae Mccoy

Shantae Mccoy

June 20, 2025

5  out of  5
rating by Shantae Mccoy
"Kendal was an awesome person and help me receive my insurance."
We responded:
"Shantae, thanks for the review. Please let your friends and family know we can help them also. Johnny "
Profile photo of Jason Bridges

Jason Bridges

June 19, 2025

5  out of  5
rating by Jason Bridges
"Professional agency above and beyond they good real good"
We responded:
"Thanks Jason, we appreciate your business and would love any referrals that you could give us. Johnny "
Profile photo of p grubbs

p grubbs

June 3, 2025

5  out of  5
rating by p grubbs
"Kendal is an awesome agent! Any problem that arose, was handled promptly and professionally by her. For your insurance needs stop by and see her in Rogersville at the State Farm office. Well worth the stop"
We responded:
"Thanks, Patricia, for your positive review. Kendal does a great job! Please let your family and friends know we would love to earn their business also. Johnny"
Profile photo of Tonya Mosley

Tonya Mosley

May 28, 2025

5  out of  5
rating by Tonya Mosley
"KENDAL WAS A DELIGHT TO WORK WITH. SHE TOOK THE TIME TO GO INTO DETAIL ABOUT THE LIFE INSURANCE POLICY. HIGHLY RECOMMEND HER. GO CHECK OUT STATE FARM FOR YOUR PERSONAL NEEDS."
We responded:
"Thanks Tonya, Kendal is a real asset. Please tell your family and friends know that we can help them also. Johnny "
Profile photo of Ali Richardson

Ali Richardson

May 23, 2025

5  out of  5
rating by Ali Richardson
"Kendal was amazing to work with!!"
We responded:
"Thanks Ali, Kendal does a good job. Please let us know if you have friends or family that we can help. Johnny"
Profile photo of Shannon Green

Shannon Green

April 14, 2025

5  out of  5
rating by Shannon Green
"Kendall is amazing very helpful and kind . Best auto insurance I have ever had"
We responded:
"Thanks Shannon. We would appreciate anyone that you could refer to us. Johnny "
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shane wright

April 11, 2025

5  out of  5
rating by shane wright
"Kendal was extremely helpful and made the process of switching my home and auto effortless! And even saved me money!"
We responded:
"Hi Shane, thanks for the review. Kendal continues to do a great job for us. Let your family and friends know we can help them also. Johnny "
Profile photo of Bubba whitworth

Bubba whitworth

April 11, 2025

5  out of  5
rating by Bubba whitworth
"Kendal helped us out with getting our new camper insured! She was great!"
We responded:
"Hi Bubba, thank you for your comments. Please let your family and friends know we can help them also. Johnny "
Profile photo of Cheyann Townley

Cheyann Townley

March 26, 2025

5  out of  5
rating by Cheyann Townley
"I really enjoyed working with Kendal on life insurance policies. She was very helpful and kept me updated on the best options. She is very friendly and always kept in touch with any questions I had. I really enjoyed my experience and highly recommend using them as an agent!"
We responded:
"Thanks for the review, Cheyann. Kendal does a great job. Please let your family and friends know we can help them also. Johnny "
Profile photo of Debbie Garrett

Debbie Garrett

March 25, 2025

5  out of  5
rating by Debbie Garrett
"ALWAYS informed, accurate and kind! Thank you for being attentive to our needs! A commitment to excellence!!!"
We responded:
"Thanks for your comments Debbie. Please let your family and friends know that we can help them also. Johnny "
Profile photo of Kimberly Goodman

Kimberly Goodman

March 24, 2025

5  out of  5
rating by Kimberly Goodman
"I Love State Farm they are always so great to help me figure out my issues, Kendall and Sierra are 2 special Ladies, Thanks Kim Goodman"
We responded:
"Thanks Kim. Hope all is well with you. Appreciate your business. Send some of your friends and relatives to us for a quote. Johnny "
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Theresa Glasscock

March 24, 2025

5  out of  5
rating by Theresa Glasscock
"Friendly neighbors taking care of my insurance needs."
We responded:
"Thanks Theresa. We appreciate your comments and letting us take care of your insurance needs. Please refer your friends and family to us for a quote. Johnny "
Profile photo of Catherine Poague

Catherine Poague

March 24, 2025

5  out of  5
rating by Catherine Poague
"Kendal was amazing! She explains everything to you so that you understand what's being done and how your policies work! Would highly recommend her to everyone!!"
We responded:
"Thanks Catherine, Kendal does an excellent job. Please give your family and friends our name to help. Johnny"
Profile photo of Nick Townley

Nick Townley

March 24, 2025

5  out of  5
rating by Nick Townley
"Kendal was very professional and great service"
We responded:
"Hey Nick, thanks for your review. Please let your family and friends know we can help them also. Johnny "
Profile photo of Tammy Townsend

Tammy Townsend

February 11, 2025

5  out of  5
rating by Tammy Townsend
"Kendal was great to work with. She is very knowledgeable and personable. She answered all my questions and was able to get me a great rate. Highly recommend!"
We responded:
"Thanks Tammy for the review. Kendal does a great job. Please let your family and friends know we can help them also. Johnny "