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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ny Fb

July 24, 2026

5  out of  5
rating by Ny Fb
"7 24 26, I called in to discuss my homeowners renewal! I had the privilege of speaking with Ms. Alinda! I must say she was very impressive with her knowledge about a variety of things. Very knowledgeable, very calm, no guess work, just an overall awesome experience. For me, she is the first person at this agency that hands down knows her job from top to bottom! I'm very thankful she is at Johnny Masoner's Agency. Id give her 10 stars if it was an option! Thank you Alinda🙂"
We responded:
"Thank you for the 5-star review of Johnny Masoner’s team - we really appreciate your kind words! "
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Abby Balentine

July 24, 2026

5  out of  5
rating by Abby Balentine
"This office runs like a well-oiled machine. Alinda is awesome to work with. Really knows her stuff and she is so friendly!"
We responded:
"Thank you so much for the 5 stars, Abby! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Mom2 One

July 22, 2026

5  out of  5
rating by Mom2 One
"Johnny was so easy to work with. He made the whole process painless. He was professional and courteous. I highly recommend!"
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Christian Pickens

July 10, 2026

5  out of  5
rating by Christian Pickens
"Great people that helped me get good truck insurance"
We responded:
"Christian , Thanks for your business. Looking forward in helping with your insurance needs. Johnny "
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Valerie Hannah

June 23, 2026

5  out of  5
rating by Valerie Hannah
"We wanted to insure our new boat and Lauren helped us through the process and we got exactly the coverage we wanted. She answered all my questions and was very thorough and now we can be confident we have great coverage for our new boat. If you need insurance, Lauren is your girl!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Catherine Garner

June 22, 2026

5  out of  5
rating by Catherine Garner
"Didn't have to wait long to see Mr. Masoner. He was polite and very helpful. Explained everything out to me. Answered all my questions."
We responded:
"Thanks for you comments. "
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Terry Morris

June 8, 2026

5  out of  5
rating by Terry Morris
"Excellent service as always!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Johnny Masoner’s Team! We deeply appreciate your kind words here in Rogersville . "
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Brandon Alsip

May 8, 2026

5  out of  5
rating by Brandon Alsip
"Came here off a recommendation from someone and man were they great Alexis got me some huge savings would recommend you give them a call"
We responded:
"Brandon, thank you for your wonderful review of State Farm Agent Johnny Masoner’s Team!"
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CoolGaming1113

May 1, 2026

5  out of  5
rating by CoolGaming1113
"Alexis is super talented in helping and guiding people through the struggles of choosing the best policies that fit you and your family. I’m very busy and she fit me into a schedule that worked for me and she made it happen QUICK!!! Go see her and listen to your best options!!!"
We responded:
"Thanks Andy, please let us know if we can help with anything including family and friends. Johnny "
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Andy Gibson

April 7, 2026

5  out of  5
rating by Andy Gibson
"Johnny Masoner's office has always met my needs. They are helpful and polite, willing to help in any way they can."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Tyler Smith

April 3, 2026

5  out of  5
rating by Tyler Smith
"I've had a great experience with State Farm and with my agent Michael Anders. He worked with me to provide home, auto, and motorcycle policies for more competitive prices and better value than other providers. He worked diligently over the course of several weeks to earn my business, and he did so without pressuring me. It was a difficult decision to leave my previous long-term insurance provider, but I have confidence that State Farm will take care of me and my family if the need ever arises."
We responded:
"Thanks for the review Tyler. We love referrals. Please send your family and friends to us. Johnny "
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Mark Alsip

March 30, 2026

5  out of  5
rating by Mark Alsip
"Called in looking to combine policies to one company! Alexis was very helpful and explained every step of the process. Ended up putting everything with one company for a great price and even better service!
Thanks again to the whole team."
We responded:
"Thanks Mark, your positive review helps me grow my business. Plesae let your family and friends know that we can help them also. Thanks, Johnny "
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Donna Cox

March 17, 2026

5  out of  5
rating by Donna Cox
"They always help me with anything I need. Very affordable compared to the others. Never had a problem."
We responded:
"Thanks Donna. Customers like you help me grow our business. Let your family and friends know we can help them also. Johnny"
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Lauren Foust

March 16, 2026

5  out of  5
rating by Lauren Foust
"Lauren was very helpful and took care of me! Very nice!"
We responded:
"Thanks Lauren. We appreciate the review. Johnny "
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M Webster

March 15, 2026

5  out of  5
rating by M Webster
"Great customer service. Very thorough and helpful."
We responded:
"Thanks for the review. We rely on great customers like you to grow our brand. Please refer your family and friends to us to help them with their insurance and financial insurance needs. "
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Hunter Vines

March 12, 2026

5  out of  5
rating by Hunter Vines
"Made the whole process of getting car insurance as easy as possible."
We responded:
"Thanks for the great review Hunter. Great customers like you help us to grow. Please let your family and friends know that we can help them also. Johnny "
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Larry Snoddy

February 26, 2026

5  out of  5
rating by Larry Snoddy
"We were shopping our rates around and not only did Johnny Masoner State Farm have great rates, but they were extremely courteous and professional. I would highly recommend giving them a call. They definitely saved me money."
We responded:
"Thanks Larry, for the great review. This review helps us grow and attain great customers like you. Johnny "
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Georgia Patterson

February 12, 2026

5  out of  5
rating by Georgia Patterson
"Michael has gone above and beyond to help us find the right coverage at the right price. We are very pleased with State Farm."
We responded:
"Thanks for the review, Georgia. Michael does a good job. Please don't hesitate to refer your family and friends to our agency . Johnny "
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Vickie Davis

February 3, 2026

5  out of  5
rating by Vickie Davis
"Friendly, kind and very helpful with setting up my app. Thank you"
We responded:
"Thanks for the positvie review Vickie. Please refer your family and friends to me. "
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Elissa Bates

January 23, 2026

5  out of  5
rating by Elissa Bates
"They are very inviting people, they listen and help you get the best deal out there for any insurance. They also go out of their way to find other options instead of messing you over and over charging for crappy service. I highly recommend them to anyone that needs insurance for anything you want to protect. Also go to Rogersville office ONLY cause their service is 100% better than any other office."
We responded:
"Hey Elissa, thanks so much for your review. Please refer your family and friends to us as we love referrals! Johnny "
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Lisette Council

January 14, 2026

5  out of  5
rating by Lisette Council
"Prompt response and wonderful customer service. Michael made the process easy and answered all my questions as they came up. He offered additional services available and explained each in detail!"
We responded:
"Thanks for your review! Please let your family and friend know we would love to help them also. Johnny "
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j scott

January 2, 2026

5  out of  5
rating by j scott
"Always a good place to get explanations of the process. The process has become more confusing in the new billing. Thank goodness for local agents and staff."
We responded:
"Thanks for the review! We love helping our customers!

"
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SAVION TURNER

December 30, 2025

5  out of  5
rating by SAVION TURNER
"Always helpful and kind!"
We responded:
"Thanks for the review , Savion. Please let your family and friends know we can help them also. Johnny "
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Angelica Mccune

December 12, 2025

5  out of  5
rating by Angelica Mccune
"Good people"
We responded:
"Angelica, thank you so much for the review. We love to know how we are doing. Please tell your family and friends to let us help them also. Johnny "
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Brodie Schrimsher

December 8, 2025

5  out of  5
rating by Brodie Schrimsher
"Very easy to work with and got a very quick quote!"
We responded:
"Thanks Brodie, look forward to working with you. Johnny "